Contact
How can we help?
PeckQ provides email support for restaurant accounts, billing questions, refunds, and privacy requests.
PeckQ support
| General and support | contact@peckq.com |
|---|---|
| Billing and refunds | contact@peckq.com |
| Privacy and data requests | contact@peckq.com |
| Support hours | Monday to Friday, 10:00–14:00 South Africa Standard Time, excluding South African public holidays |
| Business support phone | +27 72 620 7679 |
| Response target | Within five business days |
Do not send passwords, verification codes, payment-card details, or sensitive guest message content by email.
Legal operator
PeckQ is a product and brand operated by IMPI TECH (PTY) LTD, a private company registered in South Africa.
| Registration number | 2016/356031/07 |
|---|---|
| Place of registration | South Africa |
| Registered and service address | 244 Boshoff Street, Muckleneuk, Pretoria, 0181, South Africa |
| Company email | contact@impitech.net |
| Websites | peckq.com · impitech.net |
Privacy contact
Information Officer: Bernhard Heesen
Email:
bernhard@peckq.com
See the Supplier and Company Disclosure and PAIA Manual for formal company and information-access details.
For formal service complaints, see our Complaints Policy.